When someone searches your name or your business name, what shows up on Google’s first page is important. Considering multiple studies show at least 70% of people do some form of online research prior to making a buying decision, what shows up on the first page of Google can make or break your business.
When Things go Wrong
As a hard working small business owner who tries to offer the best service possible, we all like to believe we will not be forced to address a compromise to our online reputation. However, unexpected situations can happen. The most common examples of what can happen include:
Restoring Your Brand Reputation
There are multiple ways restoring your online brand reputation. While most situations can be addressed by our process, there are some cases more advanced services may be required. We invite all business owners who are dealing with negative online reputation issues to get in touch. If your needs are more advanced than what we offer, we are happy to point you in the right direction.
So, how do we help? Essentially, our goal is to reduce the visibility and impact of the negative online content, related to you or your business. We accomplish this by finding ways to generate more positive content related to you and your business, and attempting to make that content as visible as possible in the search results. By ensuring the best content and/or reviews related to your business are as visible as possible in the search results, this will help minimize the impact the negative content has on your business, over time.
Each individual situation requires a customized solution; however a part of the solution to the situation you are facing may include:
While this is a long term strategy, it is one of the most effective ways to address an online reputation issue. Please keep in mind that every situation is unique. Some situations may require a simple consultation and brain storming session, and others may require several months of extensive effort for us to resolve for you. Please contact us to discuss your ORM (Online Reputation Management) needs.